Subject to availability and receipt of payment, requests will be processed within 2 working days and delivery confirmed by way of reference number.
Should the product not be in stock please allow 10 working days plus freight transit time. This will allow for manufacturing and delivery to us.
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence IMC Reaction will contact you and provide a revised shipping schedule.
We endeavour to deliver goods in a maximum of 4 days (Gauteng 1 to 2 days) but later deliveries, within a few days, will not constitute reason for cancellation of the sale or refund to the customer unless good reason is demonstrated.
Orders will cost R 100 for Gauteng
Orders will cost R400 for national main centers (major cities in Eastern Cape, Free State, KwaZulu-Natal, Limpopo, Mpumalanga, Northern Cape, North West, Western Cape)
National Main Centres
It is the sole and exclusive decision of IMC Reaction whether delivery addresses fall inside national main centres or not. If you have in any doubt, please don’t hesitate to contact us and ask!
Orders will cost R 600 for delivery to outlying areas. See description under National Main Centres above.
Where we are not able to deliver in terms of our deliver policy above, we will either cancel the order and refund the customer (with no administrative fee applicable in this one instance) or we will ship via the SA Postal Service counter to counter to the customer’s closest post office.
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.